Frequently Asked Questions

Please read our FAQ before sending us a message.

Which payment methods are accepted in the Online Shop?

Meowa.com has two secure payment Gateways:

  1. Paypal: The faster, safer way to pay online without sharing financial details, you can also pay with your credit card if you don’t have a PayPal account. PayPal also accepts all major credit cards – Visa, MasterCard and American Express.
  2. Stripe Secure Card Payment: Accepts all major credit cards – Visa, MasterCard and American Express.

How long will delivery take?

Currently, orders can take 1-3 business days to process before shipping. COVID-19 Update: Tracking details may be slower than normal to update. Please allow for additional time for all deliveries. We truly appreciate your patience and apologize in advance for any extended wait. Thanks for bearing with us!

How secure is shopping in the Online Shop? Is my data protected?

Meowa uses the latest technology available to make your browsing and ordering experience safe. All transactions are encrypted between our server and the payment gateway with 2048 Bit SSL certificates.

Do I receive an invoice for my order?

You will receive an email confirmation once your order has been accepted and processed. An invoice will be attached via email and a further confirmation email is sent out when your order has been shipped by our shipping team.

Send us an email